Solarup Energy

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FREQUENTLY ASKED QUESTIONS

ABOUT SOLAR BATTERIES AND SYSTEMS

Solar batteries store excess electricity generated by your rooftop solar panels during the day. Instead of sending it back to the grid, the battery holds that energy for later use—like at night or during power outages. This reduces your electricity bills and increases your energy independence.

We use premium lithium iron phosphate (LFP) batteries and hybrid inverters from various brands. All the brands are internationally recognised for reliability, advanced safety features, and strong performance in Australian conditions. Our systems are fully certified, CEC-approved, and backed by long warranties — giving you peace of mind and maximum value.
Battery Highlights ( Fox ESS)
 
  • Chemistry: Lithium Iron Phosphate (LiFePO₄)
  • Cycle Life: 6,000+ cycles at 80% DoD
  • Warranty: 10 years
  • Safety: Fire suppression, dual metal casing, intelligent BMS
  • Design: Modular, scalable (10kWh–50kWh+ for Each Energy, up to 41.93kWh for Fox ESS)
  • Certifications: AS/NZS 5139 compliant, CEC approved
 
Inverter Highlights
 
  • Type: Hybrid (solar + battery)
  • Power: 5kW / 6kW (upgradable to 8kW) — Each Energy
  • 8kW / 10kW single-phase & 10kW three-phase — Fox ESS
  • Features: AC/DC coupling, emergency backup, smart app/web monitoring
  • Certification: AS 4777 compliant & CEC listed

Yes! Our batteries comply with AS/NZS 5139:2019 and are installed by CEC-accredited electricians. Safety features include:

  • Overcharge, overheat, and fire protection
  • Dual-layer enclosure
  • Automatic foam fire suppression
TECHNICAL AND INSTALLATION

TECHNICAL AND INSTALLATION QUESTIONS

  • AC-coupled: Solar panels’ DC power is converted to AC before battery storage, meaning the electricity is inverted multiple times.
  • DC-coupled: DC power flows directly into the battery before being converted for household use—more efficient.
  • Our standard: AC coupling. DC coupling available for an additional $1,000.

Our battery supports up to 4 backup circuits. Backup circuits can be added for an additional fee.

  • Standard: 5kW (max PV 8kW) or 6kW (max PV 9.6kW)
  • Upgrade: 8kW inverter (max PV 12.4kW) available for $300 extra.
  • Single-phase: 1 live wire, 230V, used in most homes for small appliances.
  • Three-phase: 3 live wires, 415V, used in larger homes and businesses for high loads.
  • Note: Three-phase metering for battery systems incurs a $500 extra charge.

Each 10kWh battery measures 630mm (W) x 1460mm (H) x 178mm (D). Batteries are modular and can be stacked to suit your available space.

Batteries must be installed in safe, non-habitable locations:
  • Allowed: Garage (with fire barrier), external wall, battery cabinet (IP-rated, fire compliant)
  • Not allowed: Bedrooms, lounges, kitchens, stairwells, or exit paths
Minimum clearances apply:
  • From windows/doors/vents: ≥ 600 mm
  • From ceiling: ≥ 900 mm
  • From combustible side walls: ≥ 600 mm
  • Escape routes: ≥ 600 mm and not blocking path
  • Battery must be mounted on non-combustible surfaces, or a fire barrier added.
Popular Questions

ORDERING AND INSTALLATION PROCESS

Due to high demand under the ‘Cheaper Home Batteries’ program, installation is typically scheduled around 30 days after your order is placed. No deposit is required.

Standard installation includes 10 metres of wire cabling and AC coupling. Extra charges apply for upgrades or non-standard requirements:
Standard Install Extra / Upgrade Single Phase Three Phase – $500 2 Backup Loads Extra Backup Load – $300 AC Coupling DC Coupling – $1,000 10m Wire Cabling More than 10m – $100/m No Meter Box Modification Additional Meter Box – $500 Within 100km Over 100km from Rosehill Warehouse – $2.5/km PHS 5kW Inverter PHS 8kW Inverter – $300
 
Other charges (e.g. for metering upgrades) are quoted as needed.

Yes, we offer Battery Subscription Program-Customers sign up for 10 years subscription term of a battery system and pay $1 a day (service fee). We install up to 54.5 kWh battery system (brand by SolarUp, system size depends on the available space at customer’s house) for customer. We own the battery during the subscription, and customers get to keep the battery after subscription ends with no additional cost.

PRODUCT & USAGE

PRODUCT & USAGE

  • Batteries: 10 years
  • Solar panels: 25 years
No, you don’t have to. Our batteries are compatible with most energy retailers in Australia.
 

Solar curtailment will be automatically configured if your system is DC-coupled.

If your system is AC-coupled, then the availability of our automated solar curtailment feature will depend on the compatibility of your existing solar inverter.

For AC-coupled systems, load-following curtailment depends on site hardware
1. Load following solar curtailment available
2. Consumption meter also required or curtailment is On/Off
3. For customers with an AC coupled solar system, load-following solar curtailment is available for compatible inverters – SolarEdge, Fronius, Enphase or Sungrow.